Step-by-Step Guide to Setting Up Shipping for Your Store on ArtStop.ie
- Login to your Vendor Dashboard: Go to ArtStop.ie and login using your vendor credentials. After successful login, you will land on your Vendor Dashboard.
- Navigate to the Shipping tab: On your dashboard, locate and click on the ‘Shipping’ tab in Settings / Shipping. This is where you’ll set up all your shipping details.
- Set Shipping Method: Here you’ll need to decide whether you’ll provide “Flat Rate Shipping” (one fixed cost for any destination) or “Variable Rate Shipping” (costs depend on the destination). Keep in mind the size and weight of your artwork when deciding this.
- Set Your Rates: If you chose “Flat Rate Shipping”, enter the amount you’ll charge. If you chose “Variable Rate Shipping”, you’ll need to set rates for each region you’ll ship to.
- Define Processing Time: Indicate how long it usually takes you to prepare artworks for shipping after you’ve received an order. This will give your customers an idea of when they can expect their order to be shipped.
- Set Shipping Policy: It’s a good idea to provide details about your shipping process in your policy. This may include how you package your artwork, whether or not you provide tracking numbers, and any other details you think your customers should know.
- Save Your Changes: Don’t forget to save any changes you’ve made to ensure your shipping settings are updated.
The “Shipping” button is here:
Example of Shipping setup that includes Local Pickup from your store address and Flat Rate delivery:
Shipping Station Integration
Shipping Station is a fantastic tool that can streamline your shipping process, but it’s most effective for vendors with a high volume of shipments. If you’re sending out more than 20 packages per month, integrating with Shipping Station could save you considerable time and effort. Here’s how to integrate Shipping Station:
- Sign Up for Shipping Station: First, you’ll need an account with Shipping Station. You can sign up on their website.
- Connect Your Store: Once you’ve signed up, you’ll need to connect your store on ArtStop.ie to Shipping Station. This process will vary depending on your specific website setup, but typically involves inputting your store URL and an API Key into Shipping Station.
- Set Up Shipping Preferences: Within Shipping Station, you can automate certain parts of your shipping process, such as printing labels or sending tracking numbers to customers.
- Sync Orders: After everything is set up, you can sync your orders from ArtStop.ie to Shipping Station with the click of a button. From there, you can manage all your shipping needs in one place.
Processing a shipment without using ShipStation in Ireland:
- Packaging Your Artwork: Once an order has been placed for your artwork, carefully package it to ensure it’s safe during transit. Depending on the nature of the artwork, you may need to use protective layers, bubble wrap, foam, or custom boxes to keep the artwork secure.
- Choose a Shipping Carrier: Ireland has multiple carriers to choose from like An Post, DPD, Fastway Couriers, and UPS. Visit their websites to get a quote based on the size, weight, and destination of your package. Each carrier will have different price points and services, so choose one that best suits your needs.
- Label Your Package: After selecting your carrier, you will need to create a shipping label. This is typically done online through the carrier’s website. The label will need to contain the customer’s delivery information which you can find in the order details on your ArtStop.ie dashboard.
- Schedule a Pickup or Drop Off Your Package: Depending on the carrier you choose, you can schedule a pickup from your location or you may need to drop off the package at a nearby drop-off point. Make sure you receive a receipt or confirmation of your shipment.
- Provide Tracking Information: Most carriers will provide you with a tracking number for your shipment. It’s important to update this information on your ArtStop.ie vendor dashboard, so your customer can track the shipment. To do this, go to the ‘Orders’ tab on your dashboard, find the relevant order, and input the tracking number.
- Monitor Your Shipment: Keep an eye on the shipment using the tracking number to ensure it’s delivered successfully. If there are any issues with delivery, you’ll be able to respond quickly.
How to manually update the shipping status as a vendor on your ArtStop.ie store:
- Log in to Your Vendor Account: Navigate to the ArtStop.ie website and log in to your vendor account using your username and password.
- Access Your Orders: Once you’ve logged in, go to the Vendor Dashboard. Here, click on the ‘Orders’ tab which will show a list of all your orders.
- Locate the Relevant Order: In your order list, find the order for which you want to update the shipping status. This could be by order number, customer name, or date of order.
- Update Order Status: Once you’ve located the order, you will see a drop-down menu beside it marked ‘Status’. Click on this and select ‘Completed’ to signify that you have shipped the item. If your item is in transit, you might want to choose ‘Processing’ or another relevant status, depending on the options available.
- Enter Shipping Details: If your platform allows for detailed tracking, you can manually enter the shipping details. This might include the shipping or courier company, the tracking number provided by the company, and a link to track the shipment (if available).
- Save Changes: Make sure to save any changes you’ve made to ensure they’re updated in the system.
- Notify Customer: Finally, consider sending a quick message to your customer to let them know their order has been shipped and provide them with tracking details. Some platforms automate this process once you update an order to ‘Completed’ status, but it’s good practice to check.
Remember, updating the shipping status and providing the customer with tracking information gives them visibility into the order’s process and improves the overall customer experience.
Remember, customer satisfaction greatly influences your success as a vendor. A smooth and transparent shipping process can significantly enhance the customer’s experience, leading to repeat purchases and positive reviews.
If you need any further help, please feel free to reach out to email@example.com. We’re here to assist you!